For information at any point, feel free to contact us via email/phone. In the meantime, we may have answers to your questions in our FAQ below.
How many days is the store open?
Our online store is open 24/7.
Are the items in person as they appear in the image?
The items are exactly the same! Descriptions are also provided for more accurate explanation, along with fabric.
How will I know when my order has been submitted?
Once the transaction has been processed, you will be notified upon submission of order via email.
Do you have the same products in stock and online?
Yes, that is why we aim to update our stock and provide you with the latest items all year round.
When will my order be processed?
Once you palce your order, you receive an automated email regarding. The process will start once the payment is received.
We endeavour to process all orders within 24 hours of the next working day. Orders placed during a sale or promotional period may take up to 5 working days to be processed. If your order is time sensitive please email info@souadfashion.com and we will do our best to rush it through.
Where do you ship to?
We currently ship locally and throughout Morroco. However, for international shipping please email info@souadfashion.com.
Is it safe to order online?
Of course. Our key priority is the safety and confidentiality of all our customers.
Our e-Commerce system is used to ensure all transactions are 100% secure.
Our use of Secure Sockets Technology (SSL) and other security measures are in place to provide safe use of the website at all times.